To meet the anticipated increase in demand for Smart ID and passport services during holidays, the Department of Home Affairs has extended its operating hours at selected branches.
Operating hours have been extended for two hours to 18:00 on weekdays only from Thursday, 30 June to 15 July.
HOME AFFAIRS EXTENDS OPERATING HOURS
The Department said the extension is to meet the anticipated increase in the demand for ID and passport services during the winter school holidays.
Home Affairs Minister Dr Aaron Motsoaledi said the extension is critical for service delivery.
“It is part of our many strategies to eliminate long queues at our offices while ensuring that people receive the enabling documents they apply for. We will ensure that every client that is inside these selected offices at the time of closing receives services,” Motsoaledi said.
During school holidays, the Department of Home Affairs experiences an increase in demand for its products, especially parents applying for various enabling documents for their children, reportedly.
Parents have been encouraged to use the Branch Appointment Booking System to schedule their visits to Home Affairs offices at times that are suitable to them.
You can visit this link in order to find the list of offices that offer appointment bookings
You can also visit this link to find the list of selected offices in all nine provinces which will be operating for extended hours.