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  • Patients can now collect chronic medication at the Post Office

    Patients can now collect chronic medication at the Post Office

    Patients of government clinics can now choose to receive their chronic medication at a convenient South African Post Office branch instead of collecting it from their clinic.

    This collection service is available in all provinces, except the Western Cape, at 342 post offices.


    SA Post Office spokesperson, Johan Kruger said the service is aimed at patients who live or work closer to one of the SAPO offices than a Government clinic. 

    Post Offices are reportedly open until 17:00 on weekdays and Saturday mornings, allowing much longer hours for collecting medication. 

    Medication. Photo: Pixabay

    “Queues at SAPO outlets have vastly reduced since the collection point for SRD grants was moved to supermarkets. Medication can now be collected very quickly and stress-free.

    “Patients of government clinics who would like to collect their medication from their local post office, should arrange it with their clinic.” 

    Johan Kruger

    The Department of Health reportedly sends the patient an SMS when the medication is ready for collection and patients have 14 days to collect it before the medication is returned to the Department of Health.


    A delegation from the Post Office has told Parliament’s Portfolio Committee on Communications that the state-owned-entity requires financial assistance to keep its doors open as expenses continues to exceed revenue.

    Geert Bataille said the entity’s general manager for strategic planning and performance management, says the revenue for the year ending in March 2021 stood at R2.9 billion, a R1.2 billion decline compared to last year.

    Bataille says postal services revenue decreased from R2.8 billion in 2020 to R1.6 billion in 2021, while financial services revenue rose from R1.2 billion in 2020 to R1.4 billion in 2021. 

    Meanwhile, operating costs were reduced by R370 million to R6.2 billion.

    Bataille said staff costs reduced by R180 million to R3.7 billion, although, staff costs contribute 61% of the total operating costs. 

    ALSO READ: Post Office lost almost half its revenue and is in “financial ICU”

    View the full article



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